Privacy policy

Swank Privacy Policy

At Swankk, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our online services. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

When you visit our website or use our online services, we may collect certain personal information from you. This information may include:

• Contact Information: We may collect your name, email address, phone number, and shipping address to process and fulfill your orders, as well as to provide customer support and respond to your inquiries.
  
  
• Payment Information: To facilitate secure transactions, we may collect payment details such as credit card information or other payment methods.
  
  
• Purchase History and Preferences: We collect information about your purchase history and preferences to understand your needs and provide you with a personalized shopping experience.
  
  
• Demographic Information: We may request demographic information such as age, gender, and interests to better understand our customer base and improve our products and services.
  
  
• Website Usage Data: We may collect data about your interactions with our website, including IP address, browser type, operating system, and browsing behavior. This information helps us analyze trends, monitor website performance, and enhance your overall experience.
  
  

1. Use of Information

We use the information we collect for various purposes, including but not limited to:

• Order Processing and Fulfillment: We use your information to process and fulfill your orders, including shipping, delivery, and customer support.
  
  
• Communication: We may use your contact information to communicate with you regarding your orders, promotions, updates, and other relevant information about our products and services. You have the option to opt out of receiving marketing communications from us.
  
  
• Personalization: By analyzing your purchase history and preferences, we aim to provide you with a personalized shopping experience tailored to your needs and interests.
  
  
• Website Improvement: We analyze website usage data to improve the functionality, performance, and content of our website, ensuring a seamless and user-friendly experience.
  
  
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
  
  

1. Protection of Information

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ physical, electronic, and managerial procedures to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

1. Third-Party Services

We may engage third-party service providers to assist us in conducting our business operations. These service providers may have access to your personal information but are obligated to keep it confidential and use it only for the purposes specified by Swankk.

1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, customize content, and analyze website traffic. You can adjust your browser settings to refuse cookies or receive notifications when cookies are being sent. However, please note that disabling cookies may affect the functionality of our website.

1. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it from our records.

1. Changes to this Privacy Policy

Swankk reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

1. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected] or by phone at 0311 1100 282.